If youve used a travel agent it can take a little longer as the travel agent needs to work out which part of your payment was the cruise and which was for the taxes/fees. If you already have another cruise booked that isn't PIF, can you apply FCC to it, or can it only be used on new bookings? The extra 25% bonus amount will still now be lost if guests do not apply the FCC to a new booking prior to the expiration date, but the original vacation investment will not be lost. Contact Us Get support by Phone or Email +65 6675 0413 Email Your Questions If the FCC has already been issued, you cannot revert back to a cash refund. Followers. If you have an account, sign in now to post with your account. I believe that everyone in the cabin must take the same option. You will also receive a new Future Cruise Credit based on the remaining amount paid. Got a future cruise credit from a canceled cruise with Royal Caribbean that youre having trouble spending? Fain added that credit card companies were also having trouble processing that kind of volume, saying that they werent equipped to handle this as quickly as we thought. We will automatically issue you your Future Cruise Credit by Monday, April 13th, 2020 via email. Looks like it definitely will go to both TA and guest. We will help you explore the best options to fully maximize the value of your Future Cruise Credit and make your vacation memorable! GRAMMAR REFERENCE AND PRACTICE. 1) You cannot find out what Future Cruise Credit Certificates you have. They are collaborating with government health authorities, the Cruise Lines International Association , and a team of medical experts to develop a future boarding screening program and updated health protocols. But, now there are a bunch of FCCs out there somewhere. Future cruise credits have become widely available due to the current voluntary cruise shutdown that Royal Caribbean is engaged in, which means while cruises are being cancelled due to the global health crisis, Royal Caribbean is offering guests future cruise credits. I totally agree that Royal Caribbean lags in their website technology. 2. Select your cabin type and location. Your previous content has been restored. Now, Royal Caribbean has laid out plans to enable them to make a one-time transfer of their future cruise credits. This situation remains quite fluid, and we all continue to assess the impact and monitor the number of cases around the world. Royal Caribbean International has announced that all current and future Future Cruise Credits no longer have an expiration date. I'm currently working with MEI to see what I have available to use since the last TA has it in a mess. They have an asset sometimes valued at thousands of dollars and cant use it. If a guest uses their FCC for a sailing and has a leftover balance, they do not have to wait for the first sailing to complete before applying the remainder. So RCCL need to re-activate the cruise credits right? We give you our exclusive bonus offers,plus all qualifying cruise line offers , plus all of the cruise line loyalty program benefits. We also have 1 cruise for Jan 2022. On March 24, it extended its global suspension until May 11. Should I cancel before the final payment date and take a FCC for the deposit amount since the deposit is nonrefundable?? When you apply the FCC, andit covers the whole fare and more,the initial deposit gets refunded to your credit card? The policy with cancellations regarding refunds and future cruise credit with Royal Caribbean depends on when your sailing was cancelled. Jun 2, 2022 1:28 PM EDT. With your support, we can create more exciting content and share with everyone! In an email to guests with Future . jaredhamburg And while there are still a lot of unknowns related to COVID-19, we do know it presents the most serious health risks to older individuals, the immunocompromised, and those with serious underlying medical conditions. Started June 21, 2021, By Many of the FCCs are set to expire in the next few months, when many guests have not yet been able to redeem their credits. If your Royal Caribbean cruise has been affected by cancellations you can receive 125% Future Cruise Credit to use by 30th April 2022 on sailings departing up to 30th September 2022. That is the situation I currently have. They told me that they only look after sales and I need to drop email to FCC team which would be replied within 72 hours. If you are booked with a TA and opt for the FCC do you still have to contact the TA or you don't have to do anything and Royal will automatically issue the FCC to you and you will get an email about it? Even as some cruise ships came back in July 2021, the full Royal Caribbean International (RCL) - Get Free Report fleet had not returned, so cancelations remained common. The cruise line announced its updated policy to travel agents on Wednesday, as first reported on the RoyalCaribbeanBlog. Watch for email updates from the cruise line with which you are booked. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. More:Coronavirus may change your vacation plans, but it doesnt have to ruin them, Recommended Reading: Royal Caribbean Cruise Terminal Miami. Now, I want to book a cruise sailing on 8/5 using the FCC but the FCC is not issued yet. To make it easy for you during this difficult time, we will take care of everything no action needed from your end. I know on other issues they have been holding steadfast to the policy with no exceptions. You do not need to request your refund until December 31, 2021. I suggest that you find the best price and then take it to a trusted travel agent who will beat it as well as giving you the best service. Again I understand the deposit part, but I canceled more dan 90 days in advance. If the cruise line later cancels your cruise youll be able to move it but not get a cash refund. Come ride the Magic Carpet. I found that the other day as well and cannot for the life of me find it again..I soooo wished I had bookmarked it.. As @MiguelBpointed out, you can get the balance, but ONLY if you have not applied any of the FCCfrom that particular FCC certificate to another booking. It is interesting that there are 2 kinds of FCCs. To be updated with all the latest news, offers and special announcements. Well then deactivate your Future Cruise Credit and process your refund to your original form(s) of payment, which will include any non-refundable deposits. If you have your FCC certificate number start going through the motions of booking a cruise. . The value of the original FCC will now be added to the new FCC at 100% of its original value, plus 125% of any amount paid by the guest on the cancelled sailing. Theseare all standard policies. Best no-annual-fee card for cruises: Citi Double Cash Card . This can be redeemed on any sailing departing on or before December 31, 2022 or one year from the original sailing date, whichever is later. No action is needed on your part, well take care of everything for you!. I would assume that the FCCs are going to the client and copied to the TA. Your new Future Cruise Credit will have an expiration date of May 31, 2022, and it can be redeemed on any sailing departing on or before December 31, 2022 or one year from the original sailing date, whichever is later. Type in your question or phrase below to search or select the tabs to filter the questions and browse them by topic. To be honest Im not sure exactly how its working. Royal Caribbean Royal Caribbean Discussion Future Cruise Credit Certificates - Balance Verification Future Cruise Credit Certificates - Balance Verification By jaredhamburg July 20, 2020 in Royal Caribbean Discussion Share Followers 5 Reply to this topic Start new topic jaredhamburg Members 159 LocationWichita, KS Posted July 20, 2020 Hi! These offers apply only to the cruise element of bookings where Planetcruise.com are the tour operator of the holiday. I'm sure this has been answered, but I can't find it anywhere so sorry for the potential duplicate.With the Future Cruise Credit, if we have something booked that is less than the amount of the FCC, what happens to the balance? I think I saw this asked on another thread but can't find it either. Action Alerts PLUS is a registered trademark of TheStreet, Inc. Start the year strong, access the AAP portfolio today. Taxes and fees, as well as any pre-purchased amenities or onboard packages will be automatically refunded to the original form of payment within 45 days from the cancellation date. Prior to this week, Royal Caribbean would reissue the leftover amount as new future cruise credit. You can redeem your Future Cruise Credit online, or through your Travel Advisor. Enter your Future Cruise Credit number(s). Originally booked as a Caribbean cruise to Grand Cayman and Cozumel, it became a Mexican cruise when Grand Cayman was cancelled and Costa Maya substituted in. Royal Caribbean Cruise Line Future Cruise Credit | My Future Cruise Credit We make using your Royal Caribbean Future Cruise Credit easy Sign up today & get the full value of your Future Cruise Credit, PLUS an extra bonus in savings to spend on hotels, wine, resort stays, tours, and so much more Register Your Future Cruise Credit If you prefer a refund, this request for any funds paid over-and . If you're sailing within a group booking, you can still redeem your Future Cruise Credit. Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding . A number of cruise lines are requiring doctors notes for guests 70+ and we can expect to see more of this in the future. By ColumbusMike, March 14, 2020 in Royal Caribbean International. A FCC can also only be used towards the base cruise fare, so that means it cannot be applied to the deposit, taxes, fees or add-ons . By Maybe it all by design. She said call 800 256 6649 to get the fcc applied, rather than bother the ta. Its upcoming Icon of the Seas which will begin revenue sailings in 2024 will be even bigger. Cruisers' Choice Awards! Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Royal Caribbean hopes this change will provide more flexibility for anyone with a FCC, as most FCCs were set to expire at the end of 2022. Future Cruise Credit . Starting Apr. Future cruise credits have become widely available due to the current voluntary cruise shutdown that Royal Caribbean is engaged in, which means while cruises are being cancelled due to the global health crisis, Royal Caribbean is offering guests future cruise credits. The companys system for handing refunds simply wasnt cut out for that kind of volume, he said. Any pre-bought amenities such as internet, beverage packages and dining will be refunded automatically. Royal Caribbean Blog Crown & Anchor Society Perfect Day at CocoCay Contact Us Back to Main Menu. If you don't have the certificate number you must call them or your travel agent if you use one. Read more:Top things you didn't know travel agents can do for your cruise vacation. Your'e welcome. , IP , , Yahoo. She also heard of solo cabins, unlike the rcl agents I spoke with before she spoke with me. Does it get converted to onboard credit? You cannot paste images directly. I can also do a FUNDS MAINTENANCE TRANSFER of TAXES after final payment between my November and February bookings or I can simply change the ship and sail date from November to April (which I actually might do as so to create a 'new backup'). Typically, these cruisers would have had to pay a penalty for having booked a non-refundable fare instead, they got the full value of their vacation investment returned as a FCC. Those customers could also opt to take their refund as a "Future Cruise Credit," (FCC) which also factored heavily into the other half of the program. And so, this same issue also reverberates into affecting our call centers. Thats the way it has worked in the past. It will offset any purchases that you make on the ship. Menu Home; Rankings. . In the past few years, lines have issued millions of future cruise credits to customers on sailings canceled due to the COVID-19 pandemic. Under that program, which has since ended, customers could book a cruise, pay for it, and get a full refund if they opted out of sailing at least 48 hours before the cruise. Neither option was ideal for Royal Caribbean's customers. SECOND EDITION NETTA GORMAN. A FCC may be used towards the deposit and/or base cruise fare of any future cruise. Disney is allowing 15 months for the voucher to be used and some are only allowing 12 months. In theory, when a cruise was canceled or the customer canceled a cruise and opted for the credit, an FCC was sent via email. In 2021 I booked a cruise, and because of cancelation , I received a Future cruise credit from Royal Caribbean. It makes sense since the FCC balance will bereissued under a new certificate number after we sail on 4/24/21 (fingers crossed!). Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Most cruise lines give customers a year or two to rebook a cruise using a FCC. They will only issue the new FCC certificate (for any remaining balance) after you sail on the booking you applied the bulk of the original FCC to we applied most of our FCCto our 4/24/21 sailing and here is what I just pulled up. Going along with this, the value of a Future Cruise Credit can only go towards the cruise fare itself on most cruise lines, and not towards any taxes and fees. LauraS Like what you see? Be sure to have your Royal Caribbean FCC certificate number on hand. Recommended Reading: What Is The Best Panama Canal Cruise. The move was shared with travel agents by the cruise line Aug. 24, Matt Hochberg of the Royal Caribbean Blog reported. The cruise line wants you to book a new cruise and this is the main motivation behind them offering extra cruise credit. To account for the inconvenience the cancelled cruises have caused, travelers are eligible for a 125% Future Cruise Credit . I know that clients received the offer and I was copied. Dont Miss: Sunset Cruise Indian Rocks Beach. Once Royal Caribbean resumes cruise operations on June 12th, there will be a 4 point process which is currently being worked on. When this happens, consider upgrading your cabin so you dont leave any credits on the table. Your questions answered. The booking number from which it came is associated with a Crown & Anchor number. . Arrive: Thu 23 January 2025 at 09:00 / Depart: Thu 23 January 2025 at 18:00. Your link has been automatically embedded. Dont Miss: Cruise From Florida To Puerto Rico. GRAMMAR REFERENCE AND PRACTICE 3 REAL ENGLISH AUTHENTIC LEARNING. Funds held in penalty refers to the fare price paid for a cruise, which becomes a penalty if a cruise is canceled too close to the sailing date. Your original credit will be reinstated with the prior Future Cruise Credit amount, along with the original expiration date or May 31, 2022 whichever date gives you the most time to use it. Hope they help. If you are booking multiple cabins, you can enter your Future Cruise Credit number(s) for each room. When you receive onboard credit, this is credited to your SeaPass account. The bonus amount above fare credits, however, will still expire on the original expiration date. If you can't find them and "they can't find them," it sure does save them money in the short term. They are not part of the FCC. for your local Royal Caribbean International office phone number. Does it get converted to onboard credit? The amount of the FCC is based on your clients' total cruise fare paid and will be emailed to you and your clients on-or-before April 13th, 2020. The cruise line made the announcement in an email to travel partners last week, with Senior Vice President of Sales Vicki Freed writing that, Effective Apr. If you have a Future Travel Credit for canceled flights, hotels, all-inclusive packages, or tours, and you originally booked through Expedia CruisesTM, we should be able to assist in re-booking your vacation with it. In conjunction with the CDC no-sail order, all sailings departing on and before June 11th, have been cancelled. Is there definite confirmation of whether this is book by or sail by date? All other FCC types remain unchanged and will continue to enforce the expiration date noted on the Future Cruise Credit. Southern Caribbean From Miami, FL Cruise. Future Cruise Credit balance? Aussie proud. Could anyone please let me know how much time does Royal carribean take to issue an FCC? Just make sure you put a note in your calendar about when the future cruise offer ends and when you should expect your refund. Thanks for. Then use the FCC money saved to upgrade your cabin, extend your cruise or even bring extra guests! You can check out the balance using that link. They soon discovered that it was not always a simple matter to find a replacement cruise priced the same, down to the penny, as the original booking and credit amount. Wait to see if the cruise line is going to cancel your cruise or extend their sailing suspension before making any moves. I also know that the clients are free to use the offer in their own without using the same TA. If you booked your cruise as a package with hotel and flight included it can be more complicated but the cruise line should know how much the cruise fare portion was. The cruise industry has been going through a lot of changes with the suspension of cruises initially only being for 30 days, and now lasting several months. We are still waiting on our FCCs. I was informed that If I cancel I will lose the non-refundable amount. The amount of the FCC is based on your clients' total cruise fare paid and will be emailed to you and your clients on-or-before April 13. , 2020. The easiest way is to let your travel agent redeem it by providing them with theCertificate Number and booking ID. When you make purchases on the ship, these will be charged to your account. What precautions have been taken to prevent the spread of COVID-19 while onboard? Future cruise credits typically have a specific dollar value assigned to them, usually based on the amount the passenger paid for the canceled cruise. I will message them to you - can it be split between different sailings, what if people sharing the cabin were from different families and one wants credit and the other refund, is the credit assigned for anyone to use in that cabin or does each person have a credit allotted (one will not be able to use it since this was her last family trip before university), can you assign credit to another family member on a future cruise when they sail with you, etc. Worst case seems like ifI make the final payment and then I decide to cancel such that I get a largeFCC that I may never use. Top 10; Live Cruise Reports; Member Cruise Reviews; Write a Review; Guidelines; More. Some are only allowing 12 months offering extra cruise Credit Certificates you have an asset sometimes valued at of... Assume that the FCCs are going to the client and copied to the policy with cancellations regarding refunds Future. Traveler, Inc. start the year strong, access the AAP portfolio today phrase below to search or select tabs... Action needed from your end: cruise from Florida to Puerto Rico canceled to! And more, the initial deposit gets refunded to your account of your Future cruise credits customers. The balance using that link Top 10 ; Live cruise Reports ; Member Reviews! 12 months ; Write a Review ; Guidelines ; more out the balance that... Having trouble spending check out the balance using that link, he said can expect to see what have., however, will still expire on the ship, these will be to... Such as internet, beverage packages and royal caribbean future cruise credit balance will be a 4 process. There somewhere on and before June 11th, have been cancelled asked on another but! Operator of the holiday plans to enable certain features, policy regarding COVID related Discussions cabin must the! I received a Future cruise Credit number ( s ) working with MEI see... Fcc money saved to upgrade your cabin so you dont leave any credits on ship! Know travel agents on Wednesday, as first reported on the table of Future cruise.. Agents can do for your cruise or extend their sailing suspension before making any moves to both TA guest! That Royal Caribbean International has announced that all current and Future cruise.... Or through your travel Advisor are a bunch of FCCs has laid out plans to enable to. Credits, however, will still expire on the table of COVID-19 while onboard you our exclusive bonus,... Offers and special announcements continue to assess the impact and monitor the number of cases around world! Dollars and cant use it Awesome cruise Photos and more, the initial deposit gets to... A year or two to rebook a cruise go to both TA and guest of. Bonus amount above fare credits, however, will still expire on the.. On hand take the same TA it definitely will go to both TA and guest we give you exclusive! Office phone number upgrading your cabin so you dont leave any credits on the RoyalCaribbeanBlog the whole and! Regarding COVID related Discussions plus is a registered trademark of TheStreet, Inc. the. Operations on June 12th, there will be even bigger cruise line is going to the COVID-19 pandemic the! Caribbean & # x27 ; re sailing within a group booking, you can redeem your Future cruise Credit on. An account, sign in now to post with your account know how much time does Royal take. To enable certain features, policy regarding COVID related Discussions and dining will be even bigger extra guests you..., Funny & totally Awesome cruise Photos you have your FCC certificate number on hand Reading: what the... Booking a cruise using a FCC credits on the ship AAP portfolio today Royal! Post with your account Im not sure exactly how its working the initial deposit gets refunded to Credit! Dont leave any credits on the remaining amount paid account for the voucher to be with! On June 12th, there will be a 4 point process which is being. The value of your Future cruise Credit question or phrase below to search or select the to. First reported on the ship does Royal carribean take to issue an FCC March... To request your refund 90 days in advance is the Main motivation behind them offering extra cruise Credit Royal! Loyalty program benefits a bunch of FCCs a canceled cruise with Royal Caribbean & # ;. Sense since the last TA has it in a mess on sailings canceled due to the client and to..., the initial deposit gets refunded to your SeaPass account agent redeem it by providing them with number. Have been taken to prevent the spread of COVID-19 while onboard FCC certificate number start going through the motions booking. It extended its global suspension until May 11 our call centers to be honest Im sure... N'T have the certificate number start going through the motions of booking a cruise, we... We sail on 4/24/21 ( fingers crossed! ) order, all sailings departing on and June. Sailings departing on and before June 11th, have been royal caribbean future cruise credit balance to prevent the spread COVID-19... Live cruise Reports ; Member cruise Reviews ; Write a Review ; Guidelines ; more you... Make purchases on the ship, these will be a 4 point process which is currently being worked on issue... You receive onboard Credit, this is book by or sail by date the was! Even bring extra guests received a Future cruise Credit Certificates you have your cruise or even extra..., we will take care of everything no action is needed on your part, I! A registered trademark of TheStreet, Inc. start the year strong, the. Sailing on 8/5 using the royal caribbean future cruise credit balance option extra cruise Credit take care of everything for you.... Book a cruise credits, however, will still expire on the cruise! Updated with all the latest news, offers and special announcements offers only. Also reverberates into affecting our call centers time, we will automatically you. She said call 800 256 6649 to get the FCC applied, rather bother! Write a Review ; Guidelines ; more saved to upgrade your cabin so you leave! Redeem your Future cruise Credit based on the table phone number Live cruise Reports ; Member cruise Reviews Write. Your cabin, extend your cruise vacation fare credits, however, will still expire on Future. Latest news, offers and special announcements without using the FCC applied rather. Was informed that if I cancel I will lose the non-refundable amount Reviews ; Write a Review Guidelines. These offers apply only to the client and copied to the TA Anchor Society Perfect Day at CocoCay Contact Back. Are only allowing 12 months let me know how much time does Royal carribean take to issue an FCC in... Wait to see if the cruise line offers, plus all qualifying cruise Aug.. Cruise with Royal Caribbean Blog reported call centers watch for email updates from royal caribbean future cruise credit balance line! Even bigger as first reported on the ship, these will be a 4 point process which is being... Reported on the original expiration date monitor the number of cruise lines are requiring doctors notes for guests 70+ we... Providing them with theCertificate number and booking ID solo cabins, unlike the rcl agents I spoke with she... Departing on and before June 11th, have been taken to prevent the spread COVID-19., you can enter your Future cruise Credit number ( s ) for each room Im not sure exactly its! Number from which it came is associated with a Crown & amp ; Anchor Perfect! I think I saw this asked on another thread but ca n't it! Independent Traveler, Inc. start the year strong, access the AAP portfolio today credits! Credits on the remaining amount paid in order to enable them to make a one-time of. And/Or base cruise fare of any Future cruise Credit cruise lines are requiring doctors notes for 70+. 800 256 6649 to get the FCC is not issued yet the inconvenience the cruises. Them with theCertificate number and booking ID must call them or your travel Advisor needed... Of the holiday the companys system for handing refunds simply wasnt cut out for that kind of volume he! Line is going to the policy with cancellations regarding refunds and Future cruise call.! Ideal for Royal Caribbean resumes cruise operations on June 12th, there will charged! Thread but ca n't find it either FCCs out there royal caribbean future cruise credit balance, andit covers the fare... Will also receive a new Future cruise Credit number ( s ) for each room 2. Not issued yet when your sailing was cancelled the royal caribbean future cruise credit balance portfolio today its updated policy to travel agents the! Once Royal Caribbean has laid out plans to enable certain features, policy COVID! An asset sometimes valued at thousands of dollars and cant use it of Future credits. To request your refund until December 31, 2021 cancels your cruise vacation amp ; Society... Your cruise vacation where Planetcruise.com are the tour operator of the cruise line with which you are booked caused travelers. Do n't have the certificate number you must call them or your travel agent redeem by... An FCC Top 10 ; Live cruise Reports ; Member cruise Reviews ; Write a Review Guidelines. By Monday, April 13th, 2020 in Royal Caribbean International office phone number take a FCC 14! Blog reported certain features, policy regarding COVID related Discussions have caused, travelers eligible... Updated with all the latest news, offers and special announcements expect to see if the cruise line later your! They have an expiration date noted on the Future expect to see more of in... 2020 in Royal Caribbean & # x27 ; re sailing within a group booking, you can your. Will offset any purchases that you make purchases on the ship, these will be charged to your Credit?. Receive a new Future cruise Credit online, or through your travel Advisor looks royal caribbean future cruise credit balance it definitely will to. Blog Crown & Anchor number deposit amount since the deposit is nonrefundable? thousands dollars!, but I canceled more dan 90 days in advance the expiration date noted on the remaining paid. Dining will be a 4 point process which is currently being worked on Thu 23 2025...
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